Writing & Editorial Experience

RESEARCHER / WRITER, Mill River Group Investigations & Security, Jun 2007–present

• Conduct investigative and legal research, and business intelligence; write reports on same for clients
• Executive threat assessments (corporate security)
• Investor and merger due diligence and regulatory compliance appraisals
• Personnel background checks

TECHNICAL EDITOR, Information Builders, Inc. & iWay Software, Apr 2005–Aug 2007

• Develop and manage content for edit-user manuals and technical documentation of enterprise-level computer applications
• Produce online help files (CHM, HTML, PDF)
• Migrate content to DITA-compliant XML and WorldServer content management system
• Create and maintain in-house editing styles and train interns

WEB EDITOR, AndreaGabor.com, Apr 2003–present

• Developed and currently maintain Web site for author Andrea Gabor

EDITOR & RESEARCHER, PricewaterhouseCoopers, May 2004–Nov 2005

• Edited portions of A Guide to Forensic Accounting Investigation, published by John Wiley & Sons
• Wrote updates on Enron, WorldCom, and accounting fraud litigation
• Responsible for accuracy of all citations in the publication–researched, wrote, and edited footnotes
• Secured reproduction permissions for copyrighted materials

ONLINE MARKETING EDITOR, Majestic Fine Arts Publishing, Aug–Dec 2005

• Wrote and edited copy for e-commerce site, CarmenParra.com

JOURNALIST, Society of American Business Editors and Writers, Mar 2005

• Wrote profile on CNN business editor Myron Kandel for the SABEW newsletter, The Business Journalist

WRITER & MARKETING CONSULTANT, Sharchen Imports, Jan–Aug 2005

• Developed marketing content targeting three distinct audiences for this e-commerce site
• Created a link-and-keyword strategy to increase search-engine hits
• Leveraged client’s 20-year expertise in importation of Tibetan and Nepalese art as a brand value

MARKETING EDITOR, Gartner, Stamford, Conn., Aug 2004–Jan 2005

• Edited business technology research marketing materials
• Maintained in-house style integrity and established new style standards
• Worked with writers, designers, and account managers throughout production from draft copy to signing off on final proofs

ASSOCIATE EDITOR, Royal Media Group, Oct 2003–Mar 2004

• Wrote, edited, and produced Bank Security News, a biweekly newsletter covering fraud and financial crimes, bank regulation and compliance, and information security
• Covered regulation, compliance, and law for other Royal Media publications
• Supervised and assigned stories to staff reporter

INTERN REPORTER, Institutional Investor, Jun 2003–Oct 2003

• Wrote stories for Operations Management, a weekly newsletter covering the securities trade-clearing and settlement industry
• Developed sources for senior reporters
• Wrote Web site reviews and country-market profiles

JOURNALIST, The Poynter Institute, Jun 2003

• Wrote article on a panel discussion on journalistic fraud in the wake of the Jayson Blair scandal at the New York Times

EDITOR & WEB DEVELOPER, Baruch College, City University of New York, Nov 2001–Dec 2003

• Senior Editor of Dollars & $ense magazine, Baruch's award-winning review of business society; winner of the Columbia Scholastic Press Association's 2002 Gold Crown Award, and the 2003 Silver Crown award
• Developed special online edition of the 2002 D&$ issue, in memory of Baruch associates who died on Sep 11, 2001
• Designed Web sites and managed online content for the college's graduate and undergraduate journalism programs (under a financial journalism fellowship from Pearson Plc)

Other Professional Experience

INSTRUCTOR, Queens College, Aug 2007–Jun 2008

• Developed and taught two sections of the American history survey lecture (covering 1865 to the present) under a fellowship

INTELLECTUAL PROPERTY (IP) INVESTIGATOR, Salans, Feb 2003–Aug 2003

• Enforced intellectual property rights for clients in the Manhattan office of this Paris-based, general practice law firm
  (click here for more detail)

IP CONSULTANT, News Corporation, Sep 2002–Feb 2003

• Worked on trademark and patent matters for this media holding company
  (click here for more detail)

IP / TECHNOLOGY ANALYST, Squadron Ellenoff Plesent & Sheinfeld LLP, Oct 1999–Dec 2001

• Served as intellectual property and technology law analyst and legal assistant for this New York-based, general-practice law firm, which merged into the firm Hogan & Hartson LLP in Jan 2002
  (click here for more detail)

TRADEMARK PARALEGAL, AIG (American international Group), May 1997–Oct 1999

• Managed the international trademark portfolio for the world's largest commercial insurer
  (click here for more detail)

TRACKER (MARKET RESEARCHER), EnviroSell, Inc., Nov 1996–Jul 1997

• Worked undercover to observe shoppers in retail settings
• Recorded, analyzed, and reported consumers' shopping behavior in stores, banks, and restaurants
• Evaluated effectiveness of store design, fixtures, and displays
• Interviewed consumers exiting the research areas

MYSTERY SHOPPER, Shifrin Research, Dec 1996–May 1997

• Performed customer service inspections of commercial banks
• Drafted reports on branch service and efficiency, manager and teller conduct

ASSISTANT CUSTOMER SERVICE MANAGER, Group Sales Box Office, Jan 1996–Jan 1997

• Managed customer service and accounts for Broadway theater clubs
• Promoted group ticket packages for corporations, schools, and other institutions

MARKET RESEARCHER, Critical Mass Media, Cincinnati, Ohio, Jan–May 1995

• Conducted Nest Marketing® promotions for radio stations around North America
• Conducted commercial radio market research surveys by telephone

Education

The Graduate Center, City University of New York, 2006 to present
Candidate for Ph.D in History, Chancellor's Fellow

Baruch College, City University of New York
MA, Business Journalism, 2005

• Pearson Plc Fellow
• Kobren Fellow

The New School
BA, Liberal Arts, 1994

Computer Skills

MS Windows and Mac OS (OSX and prior), MS Office (Word, Powerpoint, Excel), Adobe Photoshop, Adobe Acrobat, Adobe Indesign, Adobe Pagemaker, Adobe Framemaker, Quark Express, Macromedia Dreamweaver, Quadralay Webworks, XMetaL, X-Ray, XML Spy, ANT, Hyperionics Hypersnap, MS Visual SourceSafe, open source Concurrent Versions System (CVS), Filemaker Pro, DataMigrator, Resource Analyzer, Resource Governor, Worldserver OpenTopic, CPI & PATTSY intellectual property database systems.

Extensive research experience using properietary databases including LexisNexis, Factiva, ProQuest, Academic Search Premier and similar databases.